Terms of use

WEBSITE TERMS OF USE FOR BASINGSTOKE RADIO Last Updated: September 2026 1. WELCOME TO BASINGSTOKE RADIO Welcome to the Basingstoke Radio website (the "Site"). These Terms of Use ("Terms") govern your access to and use of our website, live streams, podcasts, audio content, contact forms, and related online services provided by Basingstoke Radio ("we", "us", or "our"). By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site or listening services. 2. ABOUT US Basingstoke Radio is a local community radio station serving Basingstoke and the surrounding areas in Hampshire, UK. Website: https://www.basingstokeradio.org.uk Contact Email: hello@basingstokeradio.org.uk 3. INTELLECTUAL PROPERTY & CONTENT Station Content: All material on this Site—including text, graphics, logos, show branding, podcasts, audio streams, interviews, software, and imagery—is owned by or licensed to Basingstoke Radio and is protected by UK and international copyright and trademark laws. Permitted Use: You may listen to our live streams and podcasts, read site content, and share public links for personal, non-commercial use only. Restrictions: You may not record, rebroadcast, download, copy, modify, distribute, sell, or commercially exploit any audio stream or content from this Site without our prior written permission. 4. USER CONTRIBUTIONS & COMMUNITY PARTICIPATION When you submit content to us (e.g., show shout-outs, song requests, event submissions, feedback, competition entries, or message board posts): Ownership & License: You retain ownership of your content, but you grant Basingstoke Radio a non-exclusive, royalty-free, worldwide license to broadcast, publish, edit, and use your submission across our radio broadcasts, website, and social media channels. Community Guidelines: You agree not to submit or broadcast content that is defamatory, offensive, harassing, unlawful, obscene, invasive of privacy, or in breach of copyright. Moderation: We reserve the right to review, edit, reject, or remove any user-submitted content at our sole discretion. 5. COMPETITIONS AND CONTESTS Any contests, competitions, or giveaways run on air or via the Site are subject to specific Competition Rules published alongside the event. Unless otherwise stated: Competitions are open to UK residents aged 18 or over. Only one entry per person is permitted. Station decisions regarding competition winners are final and binding. 6. ADVERTISING, SPONSORSHIP & THIRD-PARTY LINKS Our Site and broadcasts may feature advertisements, local business directories, sponsored shows, or links to external third-party websites. Basingstoke Radio does not endorse, guarantee, or accept responsibility for the products, services, or content provided by third-party advertisers or linked external websites. Your interactions with third parties are solely between you and the third party. 7. SERVICE AVAILABILITY & DISCLAIMER "As Is" Basis: The Site and audio streaming services are provided on an "as is" and "as available" basis. While we strive to maintain uninterrupted 24/7 broadcasting and accurate local information, we do not guarantee that the Site will be error-free, uninterrupted, or free from viruses. Information Accuracy: Event listings, local news, and weather updates are provided for general information only. We advise verifying specific event details directly with event organizers. 8. LIMITATION OF LIABILITY To the fullest extent permitted by law, Basingstoke Radio, its station managers, presenters, and volunteers shall not be liable for any direct, indirect, incidental, consequential, or loss of data/revenue arising from your use of, or inability to use, this Site or our streaming services. 9. PRIVACY AND COOKIES Your privacy is important to us. Please review our Privacy & Cookie Policy to understand how we collect, use, and safeguard your personal information when you use our Site or enter competitions. 10. COMPLAINTS & OFCOM General Complaints: If you have a query or complaint about our website or on-air programming, please contact us at info@basingstokeradio.org.uk OFCOM Regulation: Community radio broadcasting in the UK is regulated by Ofcom (the Office of Communications). If your complaint relates to broadcasting standards and remains unresolved, you may contact Ofcom directly. 11. GOVERNING LAW These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 12. CHANGES TO THESE TERMS We may update these Terms from time to time to reflect changes in our services or legal obligations. Updated terms will be posted on this page with an updated "Last Updated" date. 13. CONTACT INFORMATION For any questions regarding these Terms, please contact us at: Basingstoke Radio The studios, 2nd Floor Paddington House, Festival Place Basingstoke, RG21 7LJ Email: info@basingstokeradio.org.uk Website: www.basingstokeradio.org.uk